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Plain-language answers to the listing problems we get asked about most. Everything here can be done yourself. If you would rather have help, you know where we are.
Citations are every place online that lists your business name, address, and phone. Here is why consistency matters, what you can do yourself for free, and when paying a company makes sense.
A suspension is fixed through Google's appeal process and nothing else. Here is how to find the reason, what to fix before you appeal, which documents to gather, and what to expect while you wait.
Google does not cold-call businesses to sell verification. Here are five signs a call is a scam, five signs a company is legitimate, and how we handle our own calls.
Google rejected your verification video again. Here is what the reviewer is looking for, the seven reasons videos fail, and a checklist for a video that shows the reviewer what they need.